Cancellations and Returns

For cancellation of rental orders by the Renter made up to ten (10) calendar days prior to Start Date of the agreement the total (100%) Rental Price (Rental Value, VAT and Security Deposit) will be refunded.

For cancellations made less than ten (10) and up to five (5) calendar days prior to Start Date of the agreement 50% of the Rental Value and VAT and 100% of Security Deposit will be refunded.
For cancellations made less than five (5) calendar days prior to Start Date of the agreement, in case of no show at the agreed delivery location and time or in case of earlier return of the rental, then only the Security Deposit (100%) will be refunded.
Cancellation and modification requests can be made only by e-mail at info@santorinitraveltots.com You may return new, unopened items sold by Santorini Travel Tots within seven (7) days of delivery for a full refund.
Refunds take place through original mean of payment in 5-7 working days after Santorini Travel Tots receives and processes your return.
The cost of returning goods to Santorini Travel Tots lies solely with the customer. We encourage you to keep the shipping receipt when returning goods to us. Goods can be returned at Santorini Travel Tots after prior agreement of the pick up place.

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